Refund Policy

Last Updated: 18/10/2024
Thank you for stopping by MadFest. We value your satisfaction and strive to offer a great experience. Please review our refund policy for clarity.

01. Refund Eligibility

  • Refund requests must be made within 3 days of purchase.
  • Items must be in their original condition and packaging, with all tags attached.
  • Proof of purchase is required to process any refund or exchange request.

02. Refund Process

  • Once we receive and inspect your return, we will notify you of the status of your refund.
  • Approved refunds will be processed within 3 - 5 working days to your original method of payment.
  • Shipping and handling fees are non-refundable unless the return is due to our error.

03. Late or Missing Refunds

  • If you haven’t received a refund after 3 - 5 working days, check with your bank or credit card provider as processing times may vary.
  • If you’ve done this and still have not received your refund, please contact us at +91 80152 90469.

04. Contact Information

For more information about refunds, returns, or exchanges, please mail us at [email protected] or call +91 80152 90469.